CONTACT US

If you have a comment or concern please complete the form below or feel free to email us at info@shopnoblecompanion.com. We can also be reached by phone at 866-376-2237 and we will get back to you at our earliest convenience.

Store Location: Noble Companion Handbag Studio | 1912 E. NC-54 Durham,NC 27713

 

FAQs
You’ve Got Questions… We’ve Got Answers!

Do you charge sales tax?

Yes. Sales tax is the same (7.5%) no matter where you live in the United States.

Can I pick up my order?

Yes. Be sure to select Studio Pickup at checkout. Your order will take normal processing time and available for pickup the following business day. The studio is closed on Mondays and Tuesdays. 

How long does it take to process order?

We will process your order within 1-3 Business Days. 

What is your shipping policy?

Your order will ship via USPS and standard time on flat rate shipping is  3-5 days. You will  be emailed a tracking number to track your order. 

Why does the handbag appear larger on your website than in person?

The picture is blown up for customers to see detail and color. Please read dimensions of all handbags before you order.

Do you offer wholesale orders?

No. At this time we do not offer wholesale orders.

An item is SOLD OUT, will you be receiving anymore?

It depends on the bag. However, it will appear for sale again if we do restock it.

What is your Return Policy?

All sales are final but if you have a problem with your order please contact us.

1 + 3 =

FREE SHIPPING ON ALL ORDERS OVER $100